ČSN ISO 10006 ed. 2 - Systémy managementu jakosti – Směrnice pro management jakosti projektů

3.2 interested party

person or group having an interest in the performance or success of an organization

EXAMPLE Customers, owners, people in an organization, suppliers, bankers, unions, partners or society.

NOTE 1 A group can comprise an organization, a part thereof, or more than one organization.

[ISO 9000:2000, definition 3.3.7]

NOTE 2 Interested parties may include

customers (of the project’s products),

consumers (such as a user of the project’s product),

owners of the project (such as the organization originating the project),

partners (as in joint-venture projects),

funders (such as a financial institution),

suppliers or subcontractors (e.g. organizations supplying products to the project organization),

society (such as jurisdictional or regulatory bodies and the public at large), and

internal personnel (such as members of the project organization).

NOTE 3 There can be conflicting interests among interested parties. These may need to be resolved for the project to be successful.