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ČSN EN ISO 9000 - Systémy managementu kvality - Základní principy a slovník

Stáhnout normu:	ČSN EN ISO 9000 (Zobrazit podrobnosti) Zákazníci, kteří mají na svém počítači sjednanou od České agentury pro standardizaci (ČAS) službu ČSN on-line pro elektronický přístup do plných textů norem v pdf (verzi pro firmy nebo pro jednotlivce), mohou zde přímo otevírat citované ČSN.
Datum vydání/vložení:	2016-03-01
Zdroj:	https://www.iso.org/obp/ui/#iso:std:iso:9000:ed-4:v1:en
Třidící znak:	010300
Obor:	Jakost
ICS:	03.120.10 - Management kvality a prokazování kvality 03.100.70 - Systémy managementu
Stav:	Platná

3.1.1 top management
3.1.2 quality management system consultant
3.1.3 involvement
3.1.4 engagement
3.1.5 configuration authority
3.1.6 dispute resolver
3.2 Terms related to organization
3.2.1 organization
3.2.2 context of the organization
3.2.3 interested party, stakeholder
3.2.4 customer
3.2.5 provider, supplier
3.2.6 external provider, external supplier
3.2.7 DRP-provider
3.2.8 association
3.2.9 metrological function
3.3 Terms related to activity
3.3.1 improvement
3.3.2 continual improvement
3.3.3 management
3.3.4 quality management
3.3.5 quality planning
3.3.6 quality assurance
3.3.7 quality control
3.3.8 quality improvement
3.3.9 configuration management
3.3.10 change control
3.3.11 activity
3.3.12 project management
3.3.13 configuration object
3.4 Terms related to process
3.4.1 process
3.4.2 project
3.4.3 quality management system realization
3.4.4 competence acquisition
3.4.5 procedure
3.4.6 outsource (verb)
3.4.7 contract
3.4.8 design and development
3.5 Terms related to system
3.5.1 system
3.5.2 infrastructure
3.5.3 management system
3.5.4 quality management system
3.5.5 work environment
3.5.6 metrological confirmation
3.5.7 measurement management system
3.5.8 policy
3.5.9 quality policy
3.5.10 vision
3.5.11 mission
3.5.12 strategy
3.6 Terms related to requirement
3.6.1 object
3.6.2 quality
3.6.3 grade
3.6.4 requirement
3.6.5 quality requirement
3.6.6 statutory requirement
3.6.7 regulatory requirement
3.6.8 product configuration information
3.6.9 nonconformity
3.6.10 defect
3.6.11 conformity
3.6.12 capability
3.6.13 traceability
3.6.14 dependability
3.6.15 innovation
3.7 Terms related to result
3.7.1 objective
3.7.2 quality objective
3.7.3 success
3.7.4 sustained success
3.7.5 output
3.7.6 product
3.7.7 service
3.7.8 performance
3.7.9 risk
3.7.10 efficiency
3.7.11 effectiveness
3.8 Terms related to data, information and document
3.8.1 data
3.8.2 information
3.8.3 objective evidence
3.8.4 information system
3.8.5 document
3.8.6 documented information
3.8.7 specification
3.8.8 quality manual
3.8.9 quality plan
3.8.10 record
3.8.11 project management plan
3.8.12 verification
3.8.13 validation
3.8.14 configuration status accounting
3.8.15 specific case
3.9 Terms related to customer
3.9.1 feedback
3.9.2 customer satisfaction
3.9.3 complaint
3.9.4 customer service
3.9.5 customer satisfaction code of conduct
3.9.6 dispute
3.10 Terms related to characteristic
3.10.1 characteristic
3.10.2 quality characteristic
3.10.3 human factor
3.10.4 competence
3.10.5 metrological characteristic
3.10.6 configuration
3.10.7 configuration baseline
3.11 Terms related to determination
3.11.1 determination
3.11.2 review
3.11.3 monitoring
3.11.4 measurement
3.11.5 measurement process
3.11.6 measuring equipment
3.11.7 inspection
3.11.8 test
3.11.9 progress evaluation
3.12 Terms related to action
3.12.1 preventive action
3.12.2 corrective action
3.12.3 correction
3.12.4 regrade
3.12.5 concession
3.12.6 deviation permit
3.12.7 release
3.12.8 rework
3.12.9 repair
3.12.10 scrap
3.13 Terms related to audit
3.13.1 audit
3.13.2 combined audit
3.13.3 joint audit
3.13.4 audit programme
3.13.5 audit scope
3.13.6 audit plan
3.13.7 audit criteria
3.13.8 audit evidence
3.13.9 audit findings
3.13.10 audit conclusion
3.13.11 audit client
3.13.12 auditee
3.13.13 guide
3.13.14 audit team
3.13.15 auditor
3.13.16 technical expert
3.13.17 observer

Terminologie normy

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3.3.7 quality control

part of quality management (3.3.4) focused on fulfilling quality requirements (3.6.5)

3.3.7 řízení kvality

část managementu kvality (3.3.4) zaměřená na plnění požadavků na kvalitu (3.6.5)